Microsoft Global Outage: Here’s Why the Home Computers Were Not Affected by It?

| Updated on July 23, 2024

On July 19, a cybersecurity software company, CrowdStrike, rolled out its routine update, which resulted in the Blue Screen of Death (BSoD) of Microsoft PCs. According to Microsoft estimations, 8.5 million computers were affected worldwide due to the outage.

This outage affected the airline systems, social media sites, banking operations, government offices, and news channels, and the glitch caused the IT systems to crash and eventually affect customary operations.

Why Were the Home PCs Not Affected by the Outage?

However, according to reports, the outage did not affect the home PCs. It was because CrowdStrike’s products are mostly used by major organizations for robust cybersecurity measures and not in-home PCs. 

IT manager Nicole Burres, who works with Loquient Technology Services, spoke to KSHB Kansas City.com and said, “As far as I know, it’s not something that you would need to be concerned about at home.” She added that it might impact the user’s banking or emergency services, depending on their location.

Ms. Burres further added and reassured the users, “CrowdStrike is a cybersecurity company that deploys cloud solutions to companies. They have about 1,000-user minimum licensing requirements, so your end user at home wouldn’t be using it.”

Following the accident, CrowdStrike CEO George Kurtz took to his X account and released his first-ever statement, “CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not impacted. This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed.”

He further added in his post, “We further recommend organizations ensure they’re communicating with CrowdStrike representatives through official channels. Our team is fully mobilized to ensure the security and stability of CrowdStrike customers.”

Moreover, on NBC News, Mr. Kurtz assured that he would ensure every customer is fully recovered.

Akriti Rana

Tech Journalist